Responsibilities
- Assist with engineering of large/complex projects with a variety of components and integration points
- Collaborate with business and vendor partners to better understand their objectives, technology landscape and how to identify and resolve complex problems/issues.
- Work with Infrastructure and Application Engineers/Architects to exploit modern mainframe technologies such as zCX, zOWE, Java, Encryption, Sysplex, Hybrid Cloud, High Availability, Active/Active, Replication (GDPS, GDDR, SRDF).
- Partner with Engineers and Architects to define solution requirements and assist with implementation.
- Assist with infrastructure performance and security assessments.
- Assist with internal analysis and support to ensure proper resolution and/or customer concern during outages or periods of degraded system performance.
- Participate in brainstorming and discovery exercises that lead to new technologies based on research, proof of concept efforts and independent investigation.
- Share expertise to help team members overcome technology problems during production outages and solution delivery.
- Ensure compliance with technology, architectural, regulatory, and strategic standards, policies, and procedures.
- Actively modernizes platforms and applications using current agile practices (dev/ops)
Minimum Qualifications
- Bachelor of Science Degree in Computer Science or Computer Science Engineering, or related field is preferred.
- 10+years engineering experience in a complex mainframe environment in the Financial Services industry
- Experience with design and implementation of Mainframe Operating system, database, storage, network & infrastructure systems.
- Experience in testing and implementation of software releases, monitoring tools.
- Experience with mainframe infrastructure, Storage, Networking, Database components, z-platform and z/OS technologies hardware and operating systems, application development and control of mainframe architecture, middleware and tooling.
- Knowledge and experience with modern mainframe technologies (zCX, zOWE, IZPCA, Encryption, Sysplex, Hybrid Cloud, High Availability, Active/Active and Mainframe Networking).
- Experience in Storage/Software products: DFSMS, DFSMSHSM, DFSMSDSS, IBM Utilities and replication (Metro Mirror and Global Mirror)
- Experience with in-depth problem solving, analytical analysis, reporting and the ability to articulate and present to leaders and key partners.
- Experience and exposure to zLinux is a plus.
- Strong industry knowledge of the newest technologies, domain expertise and its relevance to the American Express environment
- Ability to lead, manage, influence, collaborate and drive vendor direction to deliver innovated solutions that are conducive to the team and American Express
- Demonstrates personal integrity, builds trust and capable of collaborating across the organization.
- Motivates and inspire team members to work together and get results.
- Excellent written/verbal skills and able to adapt a message to the appropriate audience.
- Strong critical thinking and decision-making skills to deliver results.